Jabber, Inc. has agreed to notify you of:
- What personally identifiable information is collected from you through our website
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use, and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under Jabber, Inc.'s control
- How you can correct any inaccuracies in the information
If you feel that this company is not abiding by its posted privacy policy, you should contact Jabber, Inc. by email at legal@jabber.com.
Information Collection and Use
Jabber, Inc. is the sole owner of the information collected on its site, including any registration information gathered. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Jabber, Inc. collects information from users at several different points on its website.
Registration
In order to use Jabber, Inc.'s demonstration and/or software evaluation service, and some parts of the Jabber, Inc. website, a user must first complete a registration form. During registration, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on the Jabber, Inc. website, for which they have expressed interest.
Acceptable Use of Registration Information
Jabber, Inc. will periodically communicate via email and other means with individuals who have registered at the site for downloads of software, demonstrations, newsletters, and information. Registering to participate or download information from the Jabber, Inc. website is interpreted as "opting-in" to agree to receive information from Jabber, Inc. Individuals who have registered for these programs and who wish to remove themselves from lists for future communications can unsubcribe or "opt-out" at any time by clicking the "unsubscribe" link within the Jabber, Inc. communication.
Log Files
Jabber, Inc. uses IP addresses and Jabber IDs to analyze trends, administer the Jabber, Inc. website, track users' movement to prevent abuse, and gather broad demographic information for aggregate use by Jabber, Inc.
Sharing
Jabber, Inc. will share aggregated demographic information with its partners and advertisers. This is not linked to any personal information that can identify any individual person.
Jabber, Inc. may partner with third parties to provide additional services to which the user may choose to subscribe. When the user signs up for these services, Jabber, Inc. will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Links
This website contains links to other sites. Please be aware that Jabber, Inc. is not responsible for the privacy practices of such other sites. Please be aware when leaving the Jabber, Inc. site to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website and the public Jabber server operated by Jabber, Inc.
Newsletter
If a user wishes to subscribe to our electronic newsletter, we ask for contact information such as name and email address. Users can opt not to receive electronic newsletters.
Surveys & Contests
From time to time, this website requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code or age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of improving the usability of our services and increasing user satisfaction.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about Jabber, Inc.'s services, we ask them for the friend's name and email address. The Jabber, Inc. website will automatically send the friend a one-time email inviting them to visit the site. Jabber, Inc. does not store this information after sending this one-time email.
Security
This service and website takes every precaution to protect our users' information. When users submit sensitive information, it is protected both online and offline.
All of our users' information, not just the sensitive information mentioned above, is restricted in our offices and networks. Only employees who need the information to perform a specific job (for example, a system administrator or a customer service representative) are granted access to personally identifiable information. These employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a physically secure environment.
Users of Jabber, Inc.'s demonstration and/or software evaluation on Jabber, Inc.'s website may choose to communicate with users of other instant messaging services through a "bridge" service called a gateway. User names and passwords for these other instant messaging services may be stored and transmitted by Jabber gateways in clear text format. Also, since the transmission of messages is not secure, Jabber, Inc. cannot guarantee privacy of this information once it passes through the gateway to the other instant messaging service.
If you have any questions about the security of Jabber, Inc.'s service or website, please contact us at support@jabber.com.
Special Offers
We send all new members a welcoming email to verify password and user name. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice/Opt-out section below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email.
Correcting/Updating Personal Information
If a user's personally identifiable information changes (such as zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update, or remove that user's personal data provided to us. This can be done by contacting our Customer Support group at support@jabber.com.
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our service at the point where we ask for the information. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying with "unsubscribe" in the subject line of the email or at the URL contained in the email.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
