Markets
 

 

Financial services firms are among the most demanding and forward-thinking customers. They require highly tailored solutions designed to meet user requirements while seamlessly integrating with their back-end systems and existing information technology (IT) infrastructure. That’s why Jabber, Inc. has proven to be such an invaluable resource for the financial services industry. The Jabber Extensible Communications Platform™ (Jabber XCP™) presence and messaging platform is secure, highly scalable and programmable, capable of granular customization, fulfills regulatory compliance, integrates with existing systems, and can be extended into a wide variety of other real-time applications, systems, and services.

The world’s leading investment banks, hedge funds, foreign currency exchanges, and commodities brokers rely on Jabber XCP to provide up-to-the-minute information to employees. Armed with timely, actionable information, traders and brokers are speeding the throughput of financial transactions and gaining a competitive edge. Jabber, Inc.’s financial services customers consider their Jabber XCP-based applications to be mission critical, rivaling the importance of their phone and email systems.

  • Jabber XCP is used as an integration platform to extend real-time presence information into other line-of-business systems.

  • Connectivity to other banks and partners is enabled using Jabber XCP secure server-to-server federation, extending the value of real-time communications beyond the firewall.

  • Presence information is extended into portal-based corporate directories, enabling employees to look up contact information, see who is available, and launch instant messages (IMs) without ever leaving the portal.

  • The flexibility of Jabber XCP allows firms to add new functionality, such as Voice over Internet Protocol (VoIP) or web conferencing.

Compliance and Regulatory Requirements
Instant messaging (IM) for business communications is considered a form of electronic communication and subject to all rules and standards applicable to email. Failing to comply with these regulations can lead to significant financial and legal liabilities. Jabber XCP’s client-server architecture makes it straightforward to ensure compliance with regulatory directives such as the Sarbanes-Oxley Act , Securities and Exchange Commission (SEC) 17a-3 and 17a-4, Federal Deposit Insurance Corporation (FDIC), National Association of Securities Dealers, Inc. (NASD), and New York Stock Exchange (NYSE) Rule 440. Compliance is assured through appropriate logging and archiving of communications within an organization. For example, financial institutions can enforce ethical boundaries prohibiting interaction between analysts and traders. The fact that Jabber XCP’s communications involve the exchange of well-defined Extensible Markup Language (XML) packets also enables real-time schema validation to ensure that inappropriate data is not sent over the wire. This becomes especially important when packets are identified based on confidentiality definitions, thus preventing information leaks across trust boundaries.

Group Chat
Jabber XCP provides the most advanced and customizable group chat capabilities in the industry. Traders and brokers around the world enter persistent, topical chat rooms to get the information they need to make trades for their customers. They are automatically alerted via PCs or wireless devices when a pre-selected keyword is entered within a room, so they can quickly react to changing market conditions.

Client Customization
Jabber, Inc.’s commercial clients can be branded and customized to suit the particular needs of each firm. From customizing the look and feel of the client user interface, to replacing or extending the client’s business logic and user interface for enabling real-time transactions—Jabber XCP gives financial services firms the flexibility to create a tailored solution that aligns with their business objectives.