The world’s leading investment banks, hedge funds, foreign currency exchanges, and commodities brokers rely on Jabber XCP to provide up-to-the-minute information to employees. Armed with timely, actionable information, traders and brokers are speeding the throughput of financial transactions and gaining a competitive edge. Jabber, Inc.’s financial services customers consider their Jabber XCP-based applications to be mission critical, rivaling the importance of their phone and email systems.
- Jabber XCP is used as an integration platform to extend real-time presence information into other line-of-business systems.
- Connectivity to other banks and partners is enabled using Jabber XCP secure server-to-server federation, extending the value of real-time communications beyond the firewall.
- Presence information is extended into portal-based corporate directories, enabling employees to look up contact information, see who is available, and launch instant messages (IMs) without ever leaving the portal.
- The flexibility of Jabber XCP allows firms to add new functionality, such as Voice over Internet Protocol (VoIP) or web conferencing.
Compliance and Regulatory Requirements
Instant messaging (IM) for business communications is considered a form of electronic communication and subject to all rules and standards applicable to email. Failing to comply with these regulations can lead to significant financial and legal liabilities. Jabber XCP’s client-server architecture makes it straightforward to ensure compliance with regulatory directives such as the Sarbanes-Oxley Act , Securities and Exchange Commission (SEC) 17a-3 and 17a-4, Federal Deposit Insurance Corporation (FDIC), National Association of Securities Dealers, Inc. (NASD), and New York Stock Exchange (NYSE) Rule 440. Compliance is assured through appropriate logging and archiving of communications within an organization. For example, financial institutions can enforce ethical boundaries prohibiting interaction between analysts and traders. The fact that Jabber XCP’s communications involve the exchange of well-defined Extensible Markup Language (XML) packets also enables real-time schema validation to ensure that inappropriate data is not sent over the wire. This becomes especially important when packets are identified based on confidentiality definitions, thus preventing information leaks across trust boundaries.
Group Chat
Jabber XCP provides the most advanced and customizable group chat capabilities in the industry. Traders and brokers around the world enter persistent, topical chat rooms to get the information they need to make trades for their customers. They are automatically alerted via PCs or wireless devices when a pre-selected keyword is entered within a room, so they can quickly react to changing market conditions.
Client Customization
Jabber, Inc.’s commercial clients can be branded and customized to suit the particular needs of each firm. From customizing the look and feel of the client user interface, to replacing or extending the client’s business logic and user interface for enabling real-time transactions—Jabber XCP gives financial services firms the flexibility to create a tailored solution that aligns with their business objectives.
JabberNow—Enterprise Instant Messaging Appliance
Though many financial services firms are large enterprises, there are also many small and medium sized players, as well. Smaller firms, like hedge funds, must maintain communications with larger trading partners, yet do not have the IT resources of the larger firms. Within these regulated markets, the requirements to archive and report on messaging systems can make it more difficult to conduct business with the larger partners. Regulatory compliance requires enterprise caliber systems, which can often bring large price tags.
Because these small firms must maintain communications with their larger trading partners and maintain the same high levels of security and interoperability, Jabber, Inc. offers a simple and easy-to-manage enterprise instant messaging (EIM) solution—JabberNow™. JabberNow simplifies EIM with one turnkey package that lets firms capture the benefits of IM almost immediately.
- JabberNow snaps into the existing enterprise architecture and provides business instant messaging in ten minutes or less
- All messaging is secure and will meet the standards of the most stringent financial services companies
- Archiving and reporting capabilities are available to satisfy regulatory requirements
JabberNow delivers the power of enterprise instant messaging to firms of any size. If you, like Wall Street, are thinking strategically about presence you need to consider Jabber, Inc.
