Large enterprises and service providers quickly realized the value of the Jabber, Inc. commercial platform, known as the Jabber Extensible Communications Platform™ (Jabber XCP™), and today there are hundreds of organizations using it as an enterprise instant messaging (EIM) solution and extending it into other real-time, presence-enabled applications and services. More than ten million users, from organizations such as AT&T, Bank of Ireland, BT, CapWIN, Defense Information Systems Agency (DISA), Department of Homeland Security (DHS), Directorate of National Intelligence (DNI), Earthlink, FedEx, HP, JP Morgan, Juniper Networks, McKesson Health Solutions, ooVoo, United States Air Force (USAF), United States Marine Corp (USMC), United States Navy (USN), Wells Fargo, and others license Jabber, Inc. solutions.

Today, the Jabber protocol is known as the Extensible Messaging and Presence Protocol (XMPP), the first protocol to be ratified by the Internet Engineering Task Force (IETF) as a standard for presence and messaging technologies. Jabber XCP's basis in XMPP provides it with unsurpassed extensibility, and enables seamless server-to-server federation with other XMPP-based servers or services built upon other protocols, such as IBM Lotus Sametime.

As a major sponsor of the XMPP Standards Foundation, formerly the Jabber Software Foundation, Jabber, Inc. also embraces the spirit of freedom that drives the worldwide open source community.

Jona, Inc. is Jabber, Inc.'s lead investor, other investors include France Telecom, Intel Capital, Intel's strategic investing arm, and Webb Interactive Services, Inc.